Privacy Policy

Diamond Merchant Finance — Privacy Policy

Last Updated: January 2026

Diamond Merchant Finance (“DMF,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, apply for funding, request merchant processing services, participate in our referral or agent program, or otherwise interact with us.

1. Information We Collect

A. Information You Provide

We may collect:

• Full name

• Business name, address, and contact information

• Email address and phone number

• Government-issued identification

• Social Security Number or Tax ID (where legally required)

• Bank account and settlement information

• Revenue, transaction, and processing volume information

• Funding and underwriting application data

• Ownership and control information

• Referral, agent, and commission-related data

• Communications and correspondence

B. Information Collected Automatically

• IP address

• Device and browser information

• Pages visited and interactions

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Evaluate and process business funding and financing requests

• Set up and manage merchant processing services

• Verify identity and prevent fraud

• Match merchants with funding providers and processing partners

• Manage referrals, agents, and commissions

• Communicate regarding your account, application, or services

• Comply with legal, regulatory, and compliance obligations

• Improve our services and website

• Send operational and marketing communications (opt-out available)

3. How We Share Your Information

We may share your information only as necessary to provide services, including with:

• Authorized funding and processing partners, including PayBotX, PayNex, and Mulligan Funding

• Identity verification, fraud prevention, and compliance providers

• Technology and service providers supporting our operations

• Legal, regulatory, and law enforcement authorities when required

Information is shared only by DMF. Agents and referral representatives do not independently transmit your information to third-party providers unless explicitly authorized by DMF.

We do not sell personal information.

3.1 Role of Agents

Agents and referral representatives act solely as authorized representatives of Diamond Merchant Finance. They do not own, control, or independently process personal information submitted through DMF.

All data collection, storage, sharing, and processing is governed by DMF and subject to this Privacy Policy.

4. Cookies and Tracking

We use cookies and similar technologies to operate and improve our website, analyze usage, and enhance user experience.

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Retention

We retain information only as long as necessary to:

• Provide services

• Meet legal and regulatory requirements

• Resolve disputes

• Enforce agreements

Retention periods vary based on legal obligations.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information, including access controls, encryption, monitoring, and secure storage.

However, no system can be guaranteed completely secure.

7. Your Rights

California Residents (CCPA / CPRA)

You may request:

• Access to your personal information

• Correction of inaccurate data

• Deletion of personal information (subject to legal exceptions)

• Information about data usage and sharing

• Opt-out of certain data sharing where applicable

EU Residents (GDPR)

You may request:

• Access, correction, or deletion

• Restriction or objection to processing

• Data portability

• Withdrawal of consent

8. Marketing Communications

You may opt out of promotional emails at any time using the unsubscribe link or contacting us.

Operational, transactional, or legally required communications may still be sent.

9. Minors

DMF services are not intended for individuals under 18. We do not knowingly collect data from minors.

10. Third-Party Links

Our website may contain links to third-party sites. DMF is not responsible for their privacy practices.

11. Cross-Border Transfers

Your data may be processed in the United States or other jurisdictions with different data protection laws.

By using our services, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

13. Contact

Diamond Merchant Finance

Email: [email protected] 

Address: 1640 Camino Del Rio N #882775, San Diego, CA 92108